Trello vs Asana: Which Is Better?

Your Ultimate Guide for 2022


Before we get to our review, we want to tell you about a new PM software alternative to Trello and Asana. After using them both (and trying countless other PM tools), we realized that the PM software on the market today is missing a lot of important features … features that we needed to run our own business.

So, instead of waiting and hoping they would improve their tools, we simply built our own PM software! It’s called Teamly, and you can get an absolutely FREE account by clicking the button below.

Learn about Teamly Manage Your Team Remotely With Teamly
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Overview

Trello vs Asana Overview

If you want to know whether Trello or Asana is right for your team, you’ve come to the right place! In this guide, we’ll share 10 main differences between Trello and Asana, review the pros and cons of each, tell you what their users think, and help you decide which project management (PM) software is right for your business.

Launched in 2011

Trello is the brainchild of Joel Spolsky and Michael Pryor, co-founders of Fog Creek Software. Launched in 2011, Trello is a project management SaaS product that improves collaboration by providing a visual way to manage team projects, workflows, and tasks.

To do that, Trello uses Kanban boards. Similar to a bulletin board, a Kanban board visually represents projects or workflows in an organized way. For instance, users can create a board with lists, such as To Do, In Progress, and Complete.

They can then place “sticky notes” on those lists to represent tasks. In Trello terminology, these sticky notes are called cards, and they can be moved from list to list to keep track of progress. These cards include various tasks details, such as comments, files, checklists, and due dates.

In addition to Kanban boards, Trello also offers dashboard, timeline, workspace table, calendar, workspace calendar, and map views in its paid plans.

Launched in 2012

Asana was originally created as a PM tool for use at Facebook by Dustin Moskovitz and Justin Rosenstein. However, the two men eventually began to feel as if their vision for the tool didn’t align with Facebook’s mission … so they quit to form their own company, Asana, in 2008.

Over the years, Asana continued to develop its flagship product before launching the software commercially in 2012. Today, Asana is a popular cloud-based project management software that’s used by teams for organization and collaboration.

Like Trello, Asana offers multiple views for users, including list, board, and calendar. Premium, business, and enterprise Asana members also have access to a timeline view.

Like Trello, Asana offers multiple views for users, including list, board, and calendar. Premium, business, and enterprise Asana members also have access to a timeline view.

Now that you have a better understanding of the two different software programs, let’s take a look at the key differences between Trello and Asana …

Differences

Trello vs Asana: 10 Main Differences

1. Ease-of-Use

While both Trello and Asana are intuitive and easy to set up, Trello is the more user-friendly of the two software products. Because Kanban boards are simple to understand, even non-technical users can quickly grasp how to use Trello boards in just a few minutes.

By contrast, although Asana’s list view can offer greater clarity, it lacks some of the board view’s simplicity. And while Asana does offer boards as a view option, Asana’s boards aren’t as visually appealing as Trello’s.

Finally, while Asana isn’t difficult to use per se, it does have a lot of bells and whistles. These additional features make the software more complicated, and as a result, users can expect a longer learning curve with Asana.

Our Vote:
  • Trello
  • Asana

2. Pricing

Both Asana and Trello offer four membership tiers, and each software does have a free plan. As of this writing, membership pricing is as follows:

  • Free - no cost for your entire team
  • Standard - $5/month per user, billed annually
  • Premium - $10/month per user, billed annually
  • Enterprise - $17.50 per user, billed annually
  • Basic - no cost for teams with up to 15 members
  • Premium - $10.99/month per user, billed annually
  • Business - $24.99/month per user, billed annually
  • Enterprise - Contact sales

While cost shouldn’t be the only factor you consider when purchasing PM software, you’ll want to take note of the fact that Trello is about half the price of Asana. That said, it is possible to end up paying more for Trello, should you choose to use Trello Power-Ups.

Power-Ups provide additional features and integrations, so you can do more with your boards, and while the Power-Ups created by Trello are free, there are also a number of paid Power-Ups that have been designed by third parties. These third parties often charge $1/per user/per month or more.

Our Vote:
  • Trello
  • Asana

3. Free Plan Limits & Restrictions

Although there are a number of things you can do with both Trello and Asana’s free plans, they do come with various restrictions.

For instance, Trello gives its free users 10 boards and just one view, whereas Asana lets free users create unlimited projects while providing them access to three views: list, board, and calendar.

And while both Trello and Asana offer unlimited file storage, Trello limits free users to 10MB per file, whereas Asana gives its free users a more generous 100MB per file. Perhaps most importantly, Asana’s free plan limits businesses to 15 team members, whereas Trello allows unlimited team members.

Based on Asana’s unlimited projects, additional views, and larger file size allowance, we’re going with Asana on this one.

Our Vote:
  • Trello
  • Asana

4. Reporting

Asana Reporting Feature

Both Trello and Asana offer reporting features for premium and enterprise memberships. These features allow users to create customized charts that display project progress, tasks, and board data.

Asana also offers Gantt charts, workload planning, and long-term planning. These features are built right into the software, whereas you’re forced to use a Power-Up or add a third-party browser extension if you want to use Gantt charts with Trello.

Additionally, Asana allows even free users to export projects in CSV or PDF format, for use with Microsoft Excel, Google Sheets, and other applications. By contrast, Trello only allows Premium users to export in CSV format, and they need a Power-Up if they want to run additional reports.

Our Vote:
  • Trello
  • Asana

5. Mobile App

Trello and Asana Mobile Apps

Both Trello and Asana offer highly-rated mobile apps for iOS and Android users.

While Trello users praise the app’s ease of use, visual appeal, and clean format, some users note that the app has bugs and limited capabilities, making it better for viewing information and adding cards, than for using automations, templates, or Power-Ups.

By contrast, Asana users appreciate how feature-packed the app is and generally report that it makes collaboration much easier. Still, users have expressed dissatisfaction about its lack of templates and push notifications. Additionally, many have noted that the Asana app for iOS has better features and is more intuitive than Asana’s Android app.

Since this category’s a close call, we’re going to go with user reviews here. Although the Asana and Trello apps have the same rating on the Google Play store (4.3), Asana is rated higher on the Apple App Store--4.7, compared to Trello’s rating of 4.5--which is why we’ve chosen Asana for the win here.

Our Pick:
  • Trello
  • Asana

6. Customer Service

Both Trello and Asana offer multiple ways for users to get assistance--unfortunately, however, neither of the two competitors provide phone support.

Trello users can contact customer support via a form on Trello’s site or they can send an email. They also have access to an extensive knowledge base that contains hundreds of articles. Additionally, Trello offers about a dozen on-demand webinars and has an active user community.

Asana also allows users to send an email or contact customer support via a form on its website, and unlike Trello, Asana does offer live chat--however, it’s only for sales or billing questions, so if you want technical support, you’re out of luck.

Additionally, Asana has an active user forum and Asana Academy, which contains guides, videos, demos, live training, and online courses in multiple languages for new and experienced users. Enterprise organizations may also have access to additional support options.

Although Asana offers Asana Academy and limited live chat, reviews about Asana’s customer service are often quite negative. When we get to the User Reviews section below, we’ll go into why that is in detail, but for now, we’re going with Trello on this one.

Our Vote:
  • Trello
  • Asana

7. Integrations

Trello and Asana Integration Options

When it comes to integrations, Asana really shines. The software integrates with more than 3,000 platforms and apps. By contrast, Trello integrates with 200+ applications--which is by no means a small number, but it is significantly less than Asana.

That said, both Trello and Asana integrate with the apps that teams are most likely to use, including popular picks like Slack, Google Drive, MailChimp, Gmail, and GitHub. Still, based on Asana’s incredible number of integrations, we picked Asana for this category.

Our Pick:
  • Trello
  • Asana

8. Time Tracking

Time tracking is a valuable PM software feature because it allows project managers to figure out how much time various tasks take, as well as calculate labor costs.

Unfortunately, neither Trello nor Asana makes time tracking as straightforward as you might like. Although Trello does have Power-Ups that allow users to track time--and Asana integrates with time-tracking software--these aren’t built-in features. As a result, users may incur additional expenses.

Unfortunately, neither Trello nor Asana makes time tracking as straightforward as you might like. Although Trello does have Power-Ups that allow users to track time--and Asana integrates with time-tracking software--these aren’t built-in features. As a result, users may incur additional expenses.

Our Pick: Draw
  • Trello
  • Asana

9. Budgeting

Trello can’t be used to track budgets, invoices, or billing, so if that’s important to your company, your best bet is to choose a PM software that provides this functionality already. Alternatively, you always have the option of using Trello alongside your existing financial software.

Trello can’t be used to track budgets, invoices, or billing, so if that’s important to your company, your best bet is to choose a PM software that provides this functionality already. Alternatively, you always have the option of using Trello alongside your existing financial software.

Our Pick:
  • Trello
  • Asana

10. Communications

Trello can’t be used to track budgets, invoices, or billing, so if that’s important to your company, your best bet is to choose a PM software that provides this functionality already. Alternatively, you always have the option of using Trello alongside your existing financial software.

Trello can’t be used to track budgets, invoices, or billing, so if that’s important to your company, your best bet is to choose a PM software that provides this functionality already. Alternatively, you always have the option of using Trello alongside your existing financial software.

Trello can’t be used to track budgets, invoices, or billing, so if that’s important to your company, your best bet is to choose a PM software that provides this functionality already. Alternatively, you always have the option of using Trello alongside your existing financial software.

Because Asana offers built-in messaging to all its users, we’re Team Asana on this one.

Our Pick:
  • Trello
  • Asana

Reviews

Trello and Asana Reviews

While reviews don’t paint the entire picture, they can offer some helpful insights into Trello and Asana. So, let’s take a look at how the software programs stack up against each other on Trustpilot.

reviews-logo

Trello Reviews

At the time of this writing, Trello has 122 reviews and a rating of 4.3 out of 5. Generally speaking, Trello users appreciate the software’s ease of use, visual design, and flexibility. Additionally, many users like the free version of Trello for personal productivity.

However, not all the Trello reviews are positive, and a small minority of Trello users report disappointing experiences. For instance, some reviewers note that getting simple support questions answered is difficult, the app has become increasingly complex--and not in a good way--since being acquired by Atlassian in 2017, and that Trello experiences occasional server issues.

reviews-logo

Asana Reviews

Asana’s reviews on Trustpilot are far less favorable. Out of 100 reviews, the software has a rating of 2.7 out of 5, with 36% of users rating Asana as “Poor” or “Bad.” That said, the reviews for Asana aren’t all negative.

On the plus side, users commend Asana’s “feature-rich experience,” helpful structure for managing multiple projects, and user-friendly interface.

Still, these reviews are equally matched by Asana complaints. These complaints are typically focused on two topics: shoddy customer service and shady marketing practices.

Still, these reviews are equally matched by Asana complaints. These complaints are typically focused on two topics: shoddy customer service and shady marketing practices.

  • Difficulty in canceling Asana’s free trial
  • Forced bot interactions that make it hard to speak to a human being
  • Slow customer service response times with some issues taking months for resolution
  • Billing problems

Pros and Cons

Trello vs Asana: Pros and Cons

If you’ve read this far, you can see that there is no clear answer as to which PM software is better. The right solution is going to depend on the size of your business and what you intend to use the software for.

However, to help you make your decision, we’ve summarized Trello and Asana’s strengths and weaknesses below, as well as identified which type of business would best benefit from each.

Pros
  • Easy-to-Use - Across the board, users praise Trello’s simplicity, visual design, and intuitive user interface. Even without project management experience, most people can pick up Trello in just a few minutes with minimal instruction.

  • Pricing - Trello is priced very competitively, and if you use Trello out-of-the-box (i.e., without adding Power-Ups), you’ll find that it’s significantly cheaper than Asana.

  • Free Plan - Because Trello’s free plan allows teams to have an unlimited number of users, some small to medium-sized businesses may find that Trello provides everything they need for workload management--at no cost.

  • Board View - Trello’s Kanban board view is one of the best ones you’ll find in PM software. This visual tool makes it a snap to see the status of various tasks at a glance, so team members can easily collaborate on projects together.

Cons
  • Free Limitations - Trello only offers 10 boards and its default board view with its free plan. As a result, free users can’t really get a taste of what Trello is capable of unless they upgrade.

  • Power-Ups - Businesses with more complex needs are forced to pay piecemeal for Power-Ups. These Power-Ups come at the expense of built-in features and can really drive up the cost of using Trello--making it more expensive than it initially appears.

  • Not Suited for Complex Projects - Trello isn’t ideal for complex, large-scale projects. For one thing, its default view makes it difficult to track projects that have hundreds of associated tasks. And while Trello does offer additional views, it doesn’t have Gantt charts--which project managers rely on to manage project dependencies, monitor projects, and allocate resources.

  • Lacking Key Features - Trello is lacking some valuable built-in features, like time-tracking, progress reports, dependency management, and messaging. As a result, it’s less robust than some of the other PM software that’s on the market today.

Who Is Trello Best For?

Trello is best for businesses that have:

  • Simpler project management needs
  • A preference for Kanban boards
  • Smaller projects that don’t make use of task dependencies
  • No need for an Agile project management methodology
Pros
  • Versatility - Asana can be used by teams of all sizes for a wide variety of projects and different project management philosophies. Because the software is feature-rich, it can meet the needs of small and medium-sized businesses, as well as large enterprises.

  • Good Free Plan - With Asana’s free Basic plan, teams can create unlimited projects, tasks, and messages. They also have access to unlimited file storage. Additionally, teams can use three different project views in the Basic plan. Plus, Basic also allows users the ability to export in CSV and PDF file formats.

    This free plan is considerably more generous than what many other PM software companies offer. As a result, Asana’s free Basic plan may be enough to suit the needs of some teams, provided they have less than 15 members.

  • Integrations - With 3,000+ integrations, Asana can integrate with virtually any tool you might be using in your business. Plus, unlike a lot of other PM software, Asana allows even its free users to take advantage of integrations.

  • Agile & Scrum Support - Although some PM tools don’t work well with the Agile methodology, Asana does; it’s a versatile tool that’s flexible enough to support Agile, Scrum, Kanban, or any combination thereof.

    With Asana, you can easily conduct sprint planning meetings, build roadmaps, track bugs, and perform sprint retrospectives. Even better, Asana offers a glossary online, so teams can translate Agile Scrum concepts into Asana terms.

Cons
  • Too Many Features - At first glance, too many features may not sound like a problem. However, these features do ratchet up Asana’s complexity. Asana has lots of bells and whistles, many of which have limited value to a number of users. And unfortunately, as a result of these features, even relatively simple tasks can seem overwhelming.

  • Less User-Friendly - With its vast number of features, Asana does come with a learning curve--especially for users who are new to PM. As a result, it can take more time to become adept with Asana, especially when you compare the software to Trello.

  • Subpar Customer Support - Asana users have a number of complaints when it comes to customer support. Not only is it impossible to speak to a customer service rep on the phone, but even if you use the contact form on Asana’s website, it can take days to receive a response--which is particularly problematic when you’re experiencing billing problems or technical issues that are preventing your team from moving forward.

  • Can’t Assign Tasks to Multiple Users - Some tasks require collaboration among various team members, yet with Asana, users are only allowed to assign tasks to one team member. Although you can work around this by adding subtasks or a task collaborator, you’re still limited to assigning just one person per task.

Who Is Asana Best For?

Asana is best for businesses that have:

  • Large teams and complex needs
  • Projects that rely on task dependency tracking
  • An Agile or Scrum project management methodology
  • The time and ability to potentially train team members
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We’ve been building and selling software online since 2005

And along the way, we’ve used just about every well-known project management tool out there.


While they were OK, we never found one tool that offered all of the important functionality we needed to manage our large teams and projects. Instead, we were forced to patchwork together a few different PM tools to meet our needs … which wasn’t efficient or cost-effective!

Rather than continue doing that, we decided to build our own PM software. One that does EVERYTHING you need to manage a remote team of people, ultra-effectively … without all the confusing features nobody actually uses or the unbelievably steep learning curve that goes hand-in-hand with most PM software.

It’s called Teamly, and best of all, you can get your absolutely FREE account by clicking the button below.

Learn about Teamly

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