Support

The Support Ticket Management Template is designed to help teams track and manage incoming support tickets. This template provides a framework for organizing, prioritizing, and resolving support tickets.

The Customer Success Management Template helps customer success managers collaborate with customers via a shared board, so they can easily track bugs, IT requests, and other key information during a software deployment.

The Support Knowledge Base Template gives your customer support team real-time access to support resources, improving your customers’ overall experience.

The Customer Feedback Planning Template helps teams plan, design, and manage the process of obtaining customer feedback via a survey.