Hiring Talent

Losing great people is the worst. Everything you’d become accustomed to, all their quality work, is gone in an instant. Poof. And finding a replacement can be such a slog. It so easily becomes a process full of money thrown at ads that reach unqualified candidates, job profiles that reveal nothing about grit or EQ, …

Continue reading “Are You Letting the Big Fish Get Away? The 12 Best Job Posting Sites for Scouting Talent…Plus 9 Backdoor Tips to Writing a Job Description that Nails It”

Are you overwhelmed by the thought of building a customer service team from scratch? Or maybe you’re not sure where to start? Don’t worry, we got you covered. Building a top-notch customer service team doesn’t have to be difficult. With the right strategy and plan in place, you can create a world-class customer service team …

Continue reading “9 Essential Tips for Creating an Elite Customer Service Team”

Have you ever found yourself in a situation where you need to hire a large number of employees in a short amount of time? If so, you know that it can be a daunting task. There are a lot of moving parts involved in high volume hiring, and if you’re not careful, things can quickly …

Continue reading “High Volume Hiring: A Project Manager’s Guide”