{"id":2880,"date":"2021-12-24T10:26:08","date_gmt":"2021-12-24T10:26:08","guid":{"rendered":"https:\/\/www.teamly.com\/blog\/?p=2880"},"modified":"2021-12-24T10:39:46","modified_gmt":"2021-12-24T10:39:46","slug":"quality-assurance-tracking","status":"publish","type":"post","link":"https:\/\/www.teamly.com\/blog\/quality-assurance-tracking\/","title":{"rendered":"Why Quality Assurance Tracking In the Workplace Is Essential For Success And Growth"},"content":{"rendered":"

To consistently deliver on the promise of high-quality work, an organization must ensure they have the appropriate quality assurance tracking system in place. Without this delicate checks-and-balances process, more errors slip through the cracks, workflows can potentially break down, and the quality of work is not usually up to company standards.<\/p>\n

Having a quality assurance tracking system ensures everyone on the team has the support needed to deliver a final product in line with the company\u2019s expectations. In order to achieve quality assurance in the workplace, let\u2019s first define quality assurance.<\/p>\n

\"What<\/p>\n

<\/span>What is Quality Assurance?<\/span><\/h2>\n

Quality assurance is defined as the process of meeting an organization\u2019s standards and includes careful monitoring of each stage of production and delivery.<\/p>\n

While the terms \u201cQuality Assurance\u201d and \u201cQuality Control\u201d are often used interchangeably in conversation, there are major distinctions between the two processes.<\/p>\n

Quality control is the identification of various issues during project management and ensures the quality is meeting the required standards. Put simply, quality control focuses on the product and is considered a reactive process. Whereas, quality assurance is about the prevention of errors or other defects that may arise during projects and making sure the controls put in place are working effectively. This is through examination and review of the multiple techniques, methods, and processes dedicated to creating deliverables as expected. Quality assurance verifies the processes in place are not introducing errors or other complications and come before quality control. In other words, quality assurance is a preventative measure that focuses on process.<\/p>\n

Let\u2019s see an example of this in action.<\/p>\n

Say we have a Human Resources team that is about to implement a brand new employee management system. No one on the team has previous experience with the system – an important factor acknowledged and reviewed by HR leadership. In order to ensure training and implementation goes smoothly for everyone involved, leadership has developed a way to assure quality from the beginning. Managers have assessed what documents are needed in order to have successful training. In the case of HR, a thorough understanding of the various moving parts is critical to the implementation\u2019s success. Therefore, the HR teams need a highly-detailed standard operating procedure drafted in order to initially move through the basics of training, specific examples unique to the HR department in order to capture realistic data entry, and other documents that will help train the entire team.<\/p>\n

During the process of training, it\u2019s inevitable that particular workflows may encounter issues unique to the new system. This is a part of the quality control process, where defects are identified while trying to get to the final product. (In this example, the HR team\u2019s final delivery is an accurate entry on employee information). The team can then discuss different solutions that may best fit their needs, and a process moving forward that captures the appropriate workaround. After the training is successful, and the team has proven they have a foundation of working knowledge to be able to do their jobs efficiently, processes can be refined to ensure high-quality work is delivered.<\/p>\n

\"Why<\/p>\n

<\/span>Why Is Quality Assurance Tracking Important?<\/span><\/h2>\n

Quality assurance tracking is important in the workplace for a few key reasons:<\/p>\n